This page allows you to record any product that was damaged in transit or was not on the truck during your freight delivery. Note that all bottles/cases recorded this way must be submitted within 6 months of the freight delivery and must have acknowledgement paperwork signed by the delivery driver.
IMPORTANT: You must have the Delivery Acknowledgement form with the truck driver's signature approving the case(s) missing
or bottle(s) damaged. Both the signed Delivery Acknowledgement form, and a copy of the transfer,
must be emailed (or mailed) to the Central Office.
If your case count is correct (you have a mis-shipment from the warehouse - an equal number of cases long and cases short),
please use the freight overshipment and freight shortage pages to report this error.
To send in information about this transfer to bill the case(s)/bottle(s) to the delivery company, you must do all of the following:
A. Verify the piece/case count. If the piece count is short, you will need to have the piece count changed and initialed by the driver
on the delivery acknowledgment form.
B. You must sign to acknowledge the delivery.
C. If you have breakage or shortage, the driver must sign for these. Please make your notes clear about if the item is missing/short or
was broken to facilitate claims made against the delivery company.
D. Copies of both the transfer and the signed acknowledgment form must be mailed to the Central Office or
e-mailed to banking@liquor.idaho.gov
Transportation breakage/shortage must be reported within 6 months of receiving an invoice.
If you have corrections to an older freight invoice, please e-mail your DM to make the correction.